Privacy Policy

Welcome to BuyUniq. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from BuyUniq, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely by third-party payment providers)
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Pages Visited
  • Referral URLs

Marketing Information

If you subscribe to our newsletter or promotional emails, we may collect:

  • Email preferences
  • Marketing interactions
  • Product interests

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver purchased products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraudulent transactions
  • Personalize your shopping experience
  • Respond to inquiries and requests
  • Send promotional emails and offers (only if you opt in)
  • Comply with applicable legal obligations

We only collect information necessary to operate our business effectively.

3. Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are processed securely through trusted third-party payment gateways such as Shopify Payments, Razorpay, PayU, Cashfree, or other authorized payment providers. These providers handle your payment information according to their own privacy and security standards.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart
  • Save your preferences
  • Understand website traffic
  • Improve website performance
  • Analyze customer behavior
  • Deliver relevant advertisements

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Third-Party Services

We may share limited information with trusted third-party service providers only as necessary to operate our business.

These may include:

  • Shopify
  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Analytics Providers (such as Google Analytics)
  • Marketing Platforms
  • Email Service Providers

These third parties are only permitted to use your information for providing their services to BuyUniq.

6. Data Security

Protecting your personal information is a priority.

We implement appropriate technical and organizational security measures to safeguard your data against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to use commercially acceptable methods to protect your information, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

7. Customer Rights

Depending on applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Request information regarding how your data is processed
  • Lodge a complaint with the appropriate authority if you believe your privacy rights have been violated

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements
  • Improve customer service

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Marketing Communications

If you subscribe to our newsletter, we may occasionally send you:

  • Product launches
  • Promotions
  • Special offers
  • Store updates

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page along with the revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

BuyUniq

Owner: Tanjir Hossain

Email: tanjirearn@gmail.com

Phone: 7407184009

Business Address: Kolkata, West Bengal

Your Consent

By accessing or using the BuyUniq website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.